Returns & Refund Policy

Return Policy

At Innovate & Chuckle, we want you to shop with confidence. That's why we offer a hassle-free 30-day return policy. You have 30 days from the date of receiving your item to initiate a return request.

Eligibility for Returns:

To be eligible for a return, please ensure that your item meets the following criteria:

• The item must be in the same condition as when you received it.
• It should be unworn or unused.
• All tags and labels must be intact.
• The item should be in its original packaging.
• You must provide the receipt or proof of purchase.

Initiating a Return:

To start a return, simply contact us at info@innovateandchuckle.com. Once your return is approved, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that returns sent without prior authorization will not be accepted.

Have Questions?

If you have any questions or need assistance with your return, please don't hesitate to reach out to us at info@innovateandchuckle.com.

Damages and Issues:

Upon receiving your order, please inspect it promptly. If you discover that the item is defective, damaged, or incorrect, please contact us immediately. We will assess the issue and take prompt steps to make it right.

Non-Returnable Items:

Certain items are not eligible for returns, including:

• Perishable goods (e.g., food, flowers, plants)
• Custom products (e.g., special orders, personalized items)
• Personal care goods (e.g., beauty products)
• Hazardous materials, flammable liquids, or gases

If you have any concerns about the eligibility of your specific item, please reach out to us for clarification.

Sale Items and Gift Cards:

Please note that we do not accept returns for sale items or gift cards.

Exchanges:

If you wish to exchange an item, the quickest way is to initiate a return for the item you have and then make a separate purchase for the new item.

Refunds:

Once we receive and inspect your return, we will notify you of the approval status for your refund. If your return is approved, the refund will be processed automatically to your original payment method. Keep in mind that the time it takes for your bank or credit card company to process and post the refund may vary.

Thank you for choosing Innovate & Chuckle. We value your satisfaction, and our team is here to assist you every step of the way. If you have any further questions or require assistance, please feel free to contact us.