Shipping Policy

FREE SHIPPING

At Innovate & Chuckle, we take pride in offering our valued customers excellent value and service. To enhance your shopping experience, we provide free shipping from our warehouses.

SHIPPING TO OVER 200 COUNTRIES

We are delighted to extend our international shipping services to customers worldwide. While we strive to reach you wherever you are, please note that there are some locations we are unable to ship to. If your location falls into this category, we will promptly contact you.

LOST/MISSING PACKAGES

Our store holds no liability if an incorrect address is provided during the checkout process. We kindly request that you verify the accuracy of your billing and shipping address before finalizing your order. Should an error occur on our part, we will take full responsibility for the original order at no additional cost to you.

CUSTOMS

Please be aware that we are not responsible for any customs fees once the items have been shipped. When purchasing our products, you acknowledge that one or more packages may be shipped to you and may incur customs fees upon arrival in your country.

SHIPPING TIME

Shipping times may vary based on your location. Below are our estimated delivery times:

  • United States: 8-14 Business days
  • Canada, Europe: 8-15 Business days
  • Australia, New Zealand: 8-15 Business days
  • Central & South America: 10-20 Business days
  • Asia: 8-15 Business days
  • Africa: 15-30 Business days

Please note that the maximum delivery time is 45 business days. This estimate excludes our 2-5 day processing time. Additionally, shipping times may experience delays or changes due to the COVID-19 outbreak. Rest assured; we are committed to delivering your order as promptly as possible.

TRACKING INFORMATION

Once your order ships, you will receive an email containing a tracking number. However, please note that with free shipping, tracking information may not always be available.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For selecting shipping providers, it may take 2-5 business days for the tracking information to update in the system. If your order was placed more than 5 business days ago and you still do not see tracking information, please don't hesitate to contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

In some cases, items from the same purchase may be sent in separate packages for logistical reasons. This could occur even if you have specified combined shipping.

Should you have any further inquiries or require assistance, please reach out to us. We are here to assist you to the best of our abilities.